Why buy from Bite My Brand?
Choosing Bite My Brand means opting for a unique and personalised gift experience that leaves a lasting impression. We specialise in customized jelly beans that go beyond being just a sweet treat—they are a creative way to celebrate special occasions, promote your brand, or make an event truly memorable.
Our jelly beans are crafted with care and come in a variety of vibrant colours and delightful flavours, ensuring they taste as good as they look. The ability to customize these candies with your logo, message, or design makes them stand out as a thoughtful and innovative choice for any purpose, whether personal or professional.
Bite My Brand focuses on branded consumable goods. Confectionery-based goods, such as branded candy jars, hampers, nets, tins, and bags, are our primary focus. Since our product line is constantly growing, why not contact us to see how we can assist you if you are unable to discover what you are searching for?
At Bite My Brand, we take pride in the quality of our products and the service we provide. From concept to delivery, our team works closely with you to ensure your vision becomes a reality. Our jelly beans not only serve as a treat but also as a memorable keepsake that adds value to any event or campaign.
By choosing Bite My Brand, you are guaranteed a premium, personalised experience that combines creativity, flavour, and exceptional service, making your purchase truly worthwhile.
“Promotional Merchandise”
What benefits of purchasing promotional chocolates, sweets, snacks or drinks?
A: As you are able to control other forms of marketing with targeting but with Promotional food you are in complete control of who is able to receive this promotional food therefore potentially being a much better ROI.
They are easily customizable with whatever you wish, we have a wide range of promotional food such as crisps, popcorn, chocolates and more that is ready to be customised with your own branding and logo. depending on the event and time of the year we have the right promotional food product.
they can act as great gifts and awards. You can use them as employee appreciation gifts or an incentive to drive up sales or just some Christmas chocolates as a gift to keep with the festive spirit.
Which sweets will work best for your promotional sweets requirements?
A: That is a difficult question even for us, as we have a wide variety of chocolate and sweets to choose from, however as we have years of experience supplying the best sweets and chocolates for both personal and business customers. No matter whether you need sweets wrapped sweets, unwrapped sweets or sweets themed by colour, season or industry, we will work with you to help you decide on what promotional food or drink you should choose.
When is the best time to buy promotional sweets?
A: Branded sweets can do wonders for your company’s/businesses image. Lead times can be long, but we specialise in supplying great products in very short timeframes. They can be given away to customers and clients, they can be part of a branding package or they can be left for customers to help themselves, Regardless of how you give them out, branded sweets and branded chocolate can take your business from good to great in people eyes.
Some great places you should consider giving out branded sweets and branded chocolates.
- Conferences
- Trade show events
- Charity and fundraising events
- Christmas
- Easter
“Product & Customisation”
Can I add my company logo to any product?
A: Yes, the majority of our products can be fully personalised with your logo, brand colours, and message. You’ll find branding options clearly listed on each product page. Explore all customisable products here.
How will my products be branded?
A: You will need to provide us with the artwork you’d like used on your promotional sweet or chocolate of choice. This can be supplied to us via email.
If you need further help with your logo, please consult our team to see the requirements.
Can I see a sample of my chosen promotional product before I order?
A: Yes. Depending on the order size there may be a charge. We may not be able to supply a sample branded with your design due to printing constraints but we can normally supply a sample to show quality and size.
What are the minimum order quantities for branded items?
A: Minimum order quantities vary by product, but most start from as low as 100 units. Please check the individual product pages or contact us for specific requirements.
Do you offer eco-friendly or sustainable packaging options?
A: Yes! We offer a growing range of eco-conscious packaging and fully recyclable options. Look for the “eco-friendly” badge on relevant product listings.
Can I get a sample before placing a full order?
A: Absolutely. We offer plain and branded sample options for most products. Samples may incur a small charge, which is often refundable upon full order.
How customisable are the products (e.g. colours, flavours, packaging)?
A: Very! We offer a wide choice of colours, flavours, and packaging options depending on the product. From fully branded wrappers to bespoke flavours, our team will work with you to bring your ideas to life.
“Orders & Delivery”
What is your turnaround time for personalised products?
A: Turnaround times depend on the product and order size, but most branded items are ready within 5–14 working days. Express options are available upon request.
Do you offer express delivery or rush orders?
A: Yes. We can fast-track production and delivery on many items. Please get in touch to confirm availability before placing your order.
Can I split my order across multiple delivery addresses?
A: Yes, we can arrange multi-address delivery or ‘mailshot’ for corporate campaigns or events. Just let us know during the order process.
Do you deliver outside the UK?
A: We primarily serve the UK, but international delivery can be arranged depending on the destination and product. Contact our team for details.
How is my order packaged to ensure product safety?
A: All items are securely packed to ensure they arrive in perfect condition. Fragile or temperature-sensitive goods are shipped with extra care.
“Payment & Pricing”
Do you offer discounts for bulk orders?
A: Yes. We offer volume discounts for customers.
What payment methods do you accept?
A: We accept all major debit and credit cards, as well as BACS transfers. Payment details are provided during checkout or invoicing.
Where can I find prices?
A: Please request a quote for the product that you are after, to do so you will need to fill in this contact form or call us.
Are there any hidden charges like setup or design fees?
A: No hidden charges. Any additional setup or design fees are clearly outlined during the quote or checkout stage.
Can I pay via invoice or purchase order?
A: Yes, we accept official POs and invoice payments from registered businesses. Please speak to our team to set this up.
“Food, Allergens & Compliance”
Are your products allergen-free or suitable for special diets?
A: Many of our products are free from common allergens, and we clearly label those that are suitable for vegetarian, vegan, halal or gluten-free diets. Always check the ingredients listed on the product page.
Do your edible products meet UK food safety standards?
A: Yes, all food products comply with current UK/EU food safety legislation and are produced by accredited suppliers.
Are ingredient lists and nutritional info available?
A: Yes. Ingredients and nutritional information are available on request or displayed on the product packaging.
Do you offer vegan, halal, or gluten-free options?
A: Definitely! You can filter our product range to show vegan, halal or gluten-free items. Browse dietary-specific products here.
“Design & Artwork”
Can I upload my own artwork or design files?
A: Yes, you can send us your logo, brand guidelines or full design files via email. We accept most standard formats including PDF, AI, and EPS.
Do you design the artwork if we send in our logos?
A: If all you have is a logo, we will work with you with concept designs to help you decide which artwork you like and you can decide on something that best works for you. A simple arrangement of existing artwork is possible. We are not a design agency, but do work closely with some great designers and can quote for work if this is necessary.
Do you offer a design service if I don’t have artwork?
A: Our in-house design team can create basic branded visuals for you — just let us know what you have in mind. Anything more complicated we outsource to a great local design company.
What file formats do you accept for logos?
A: We recommend vector formats like .AI, .EPS or high-resolution .PDFs for the best print quality.
Will I see a proof before my order goes to print?
A: Yes, all branded orders include a digital proof for your approval before production begins.
“Business & Partnerships”
Do you offer trade or reseller accounts?
A: Yes, we work with agencies and resellers. Get in touch to discuss setting up a trade account and receiving wholesale pricing.
Can you supply for large events, conferences or expos?
A: Absolutely. We regularly supply custom-branded products for exhibitions, launches and corporate events.
Do you work with marketing agencies or promotional partners?
A: Yes! We’re a trusted supplier to marketing agencies across the UK and welcome collaboration on promotional campaigns.
“Support & Returns”
Can I speak to you directly?
A: Yes, you can always contact us on 01202 486256 / 244391 between 0900 – 1700hrs Mon – Fri.
What should I do if there’s a problem with my order?
A: Please contact us immediately with your order number and photos if relevant. We’ll resolve any issues quickly and fairly.
Do you accept returns or offer refunds on personalised items?
A: Due to the bespoke nature of our products, returns aren’t typically accepted. However, if there’s a fault, we’ll put it right.
How can I contact you for urgent enquiries?
A: You can reach us via the contact form or call us directly on 01202 486256. We aim to respond within one working day.
There will be many times when offering potential or loyal customers, clients and suppliers branded chocolate, sweets and savoury snacks, and it is important to take these opportunities as it helps your branding and your company look. Always remember the customer always comes first!